Terms and Conditions:
Letting Period
Carpe Diem will be let for periods of not less than one week unless otherwise agreed. Availability is from 14:00 on the day of arrival, you must vacate by 10:00 on the day of departure unless otherwise agreed by us.
Booking
Deposit
The deposit is the initial payment to secure a booking. 30% of the total booking price should be paid provided more than 56 days remain before the beginning of the holiday.
Balance
The balance,the letting cost minus any deposit received is to be paid at least 56 days before the first day of the holiday. If booking 56 days or less before the first day of the holiday the full price must be paid.
Procedure
Complete booking form and return with deposit cheque
Receive booking confirmation
Receive Balance Reminder 56+ days before the balance is due
Pay the balance plus damage deposit amount (n.b. you can request to have damage deposit held by local agent)
Receive directions to Carpe Diem and contact information
Payment & Amendments:
Payment can be made by cheque, bankers draft or by BACS transfer in either Sterling or Euros. Cheque together with completed booking form to: Andy Renals, 26 Bowden Road, Bristol BS5 7AU. Amendments - If one of your party is unable to travel you may transfer the place to another person provided that you notify us in writing (email is sufficient) of the details of the change and confirm that the replacement person has also read and agreed these terms and conditions.Additional persons may be accepted as long as the total numbers do not exceed the capacity of Carpe Diem. The preceding paragraph must be complied with and the per-person additional charge must be paid at the time of notification. You do not need to notify us in advance if fewer persons are going to travel then booked on the form.Changes to the dates of your holiday may be accepted after the booking has been agreed. In such circumstances the holiday charge will not be less than that originally booked. An admin fee €50 applies
Cancellation :
By You - Unless otherwise agreed by us the deposit and/or the balance is not refundable. You should ensure that you have adequate holiday insurance to protect against unlikely events that may prevent you from traveling. In the event that a cancellation by you can be re-booked a refund will be made. This will be a part payment and possibly a full refund less our administrative charge of €50.00.
By Us - If we cancel your holiday because of a breach by you of our terms and conditions then no refund will be made.
If Carpe Diem becomes unavailable an alternative will be offered if possible. Should you not accept this accommodation then a full refund will be made.