Staff:
We are lucky to have some lovely staff that provide a very warm welcome and service that is both homely and friendly. They offer the kind of hospitality you would be afforded on a visit to their own home. None of the staff live on the premises giving you total privacy during most of the day.
The Housekeeper is a fantastic cook and her traditional Moroccan food will not be bettered at any restaurant, it also provides excellent value at 150 Dirhams (£9) per head. Lunch is also possible if required. Fatiha is also happy to help with shopping and cooking for any children that stay.
The maid visits daily and ensures the house is clean and tidy. Many guests have referred to the service provided as catered self-catering, allowing every member of the group to relax and enjoy their holiday with the flexibility of a private space and the luxury of having people to look after them and the house.
Houseman:
It is a strange concept to have a houseman, but one you soon get used to. Fouad will collect you at the airport and arrange your transfer (costs paid locally). He serves all meals taken in the house including breakfast and can buy wine and beer on your behalf.
He will ensure that you are comfortable negotiating the small streets that make up the Medina and the route to and from the house. He can escort you to places of interest but he is not an official guide and would be questioned if he was seen to be acting as one so do not be surprised if he walks a paces if front of you.
He really is there to help with anything necessary, from finding wrapping for the lamp you intend bringing home, making restaurant reservations or serving drinks before dinner. All you need to do is ask and our staff will do their very best to see it happens.
Activities:
We are currently compiling information on excursions and activities that can be offered to guests and hope to have this in the house in the near future. We have already tracked down a company that offer hot-air balloon flights over the city to the mountains, a large complex on the outskirts of the city with a huge pool and artificial beach as well as four wheel drive trips into the mountains or desert.
Ski:
Skiing is available for a limited period during the winter months. I understand that the resort is only an hour or two from the city but not having visited the slopes personally a little Internet research is advised.
Golf:
Marrakech has several very good golf courses, some that were exclusively created for the King but are now available to the public. A little Internet research before your trip could prove invaluable as these places do get busy during the popular periods.